Troubleshooting

Problem You created irrigation schedules on your device, but they are not visible on the app's home screen. Possible Causes & Solutions 1. A...

You can manage all essential device settings from the Device Settings menu. Available options may vary depending on the features supported b...

Problem During setup, your Wi-Fi network does not appear in the list of available networks on the Grungard app. 1. Check Your Frequency Band...

How It Works Your Grungard device stores all irrigation schedules locally on the device. This means that even if your internet connection go...

Problem Your scheduled irrigation did not start at the expected time. 1. Check Water Supply Make sure the main water supply valve is open. I...

Problem During setup, you are unable to mark or set your location on the map in the Grungard app. 1. Enable Location Permissions Go to your ...

Problem You completed the setup process and added a device, but it does not appear on the app's home screen. 1. Refresh the App Pull down on...

Problem The Smart Irrigation feature is enabled, but it does not seem to be adjusting or skipping schedules based on weather. 1. Check Devic...

Irrigation Not Starting 1. Check the Water Supply Ensure the main water shut-off valve is fully open. Without adequate water pressure, solen...

We Want to Help If you are not happy with your Grungard product or experience, we genuinely want to hear from you and work toward a solution...

If your phone cannot detect the QR code on the device during setup, check the following points. 1. Lighting & Lens Cleanliness Ensure the en...