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Have a question about Grungard SIMPro? Whether you need technical support, want to explore a partnership, or simply want to learn more about wireless irrigation — our team is ready to help.

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Frequently Asked Questions

Quick answers to the questions we hear most often. Can't find what you're looking for? Reach out directly.

How long does shipping take?

Orders ship within 1–2 business days via FedEx Ground. Standard delivery takes 3–5 business days depending on your location. Expedited shipping options are available at checkout.

How long does installation take?

A single SIMPro unit can be installed in under 60 seconds — no trenching, no wiring, no gateway hardware required. Simply mount the controller, connect the valve leads, and activate from the app.

How long does the battery last?

Battery life depends on valve run frequency and terrain, but most installations achieve 3–5 years on a standard set of off-the-shelf D-cell batteries. The SIMPro app gives you real-time battery level readings.

What warranty does Grungard SIMPro carry?

SIMPro hardware is covered by a 2-year limited warranty against defects in materials and workmanship from the date of purchase. Damage from misuse, tampering, or conditions outside the device's rated specifications is not covered.

What cellular coverage does SIMPro require?

SIMPro operates on the nationwide LTE-M and NB-IoT networks. Coverage is available across virtually all of the continental United States. You can verify signal strength for a specific address using our coverage checker or by contacting our sales team.

Can I access SIMPro data via API?

Yes. Grungard provides a REST API for enterprise customers and system integrators who need to pull irrigation data into SCADA systems, building automation platforms, or custom dashboards. Contact [email protected] to request API documentation.